News
18 August, 2025
QPS encourages PoliceLink over 000
THE Queensland Police Service (QPS) is urging people to ‘Pause. Think. Policelink’ when reporting non-urgent matters, following a rise in the number of emergency calls to Triple Zero (000) in the first half of 2025.
Between 1 January and 30 June 2025, QPS emergency call takers handled 488,096 inbound calls, marking an 8.53 per cent increase compared to the same period in 2024.
Of these, more than 93 per cent (453,764) were Triple Zero (000) emergencies, reflecting a growing demand for immediate police assistance across the state.
Acting Superintendent Neal White from the Police Communications Group encouraged Queenslanders to use this number when a crime is happening now, when life or property is in immediate danger, or during time-critical events such as fires and flooding.
“Triple Zero is for life-threatening emergencies only,” Acting Superintendent White said.
“If you need police but it’s not urgent, think Policelink. It’s available 24/7 and ensures emergency resources are preserved for those in immediate danger.”
Despite record volumes, QPS has maintained a strong emergency response.
However, Acting Superintendent White warned that misusing the Triple Zero (000) service for non-urgent matters can slow down critical response times.
“Seconds count in an emergency.
“Making the right call helps ensure everyone gets the help they need, when they need it most,” he said.
“Whether it is a cyclone, flood or a call from someone in crisis, our officers are always ready to answer the call.”
